Frequently Asked Questions

This is where you can clear up any questions or concerns you may have while shopping with us. If you still have questions, please don't hesitate to contact us!

Pickup & Deliveries

What options do I have to send/receive floral bouquets?


We offer FREE in-store pickup and delivery within the Chicagoland area for a flat fee of $18.




Where are your Chicago delivery zones?


Below, you'll find a complete list of zipcodes that we currently deliver to. If yours is not listed here, and you've ordered from us before, please call the shop to work something out!

  • 60601
  • 60602
  • 60603
  • 60604
  • 60605
  • 60606
  • 60607
  • 60608
  • 60610
  • 60611
  • 60612
  • 60613
  • 60614
  • 60616
  • 60618
  • 60622
  • 60624
  • 60625
  • 60626
  • 60630
  • 60631
  • 60634
  • 60639
  • 60640
  • 60641
  • 60642
  • 60645
  • 60647
  • 60651
  • 60654
  • 60657
  • 60659
  • 60660
  • 60661




When will I know my order is ready for pick-up?


We try really hard to have your floral arrangements ready by the pickup time you requested. We'll send you an email letting you know when your bouquet is ready to be picked up!




How will I know my order is out for delivery?


We try our best to deliver on the day and time you specified in your order. We'll send you an email letting you know that the bouquet is out for delivery, and we do our best to give the recipient a call (based on the number you provide us in checkout) before we deliver.




The delivery option isn't showing up for me at checkout! I can only see In-Store Pick up.


We're so sorry! If you're not seeing the option for local delivery, it means the address you're trying to deliver to is outside of our current delivery range.




When do you send out deliveries?


We make deliveries when the shop is open. Currently, we make deliveries on:

  • Tuesday - Friday - 10 AM - 5 PM
  • Saturday - 10 AM - 4 PM
There are exceptions to certain holidays, and we'll be sure to update you as they come up!




Do you make same day deliveries?


We do! We ask that you please place any same-day orders before 2pm CST.





Floral Ordering & Care

What options do I have to send/receive floral bouquets?


We offer FREE in-store pickup and delivery within the Chicagoland area for a flat fee of $18.




Where are your Chicago delivery zones?


Below, you'll find a complete list of zipcodes that we currently deliver to. If yours is not listed here, and you've ordered from us before, please call the shop to work something out!

  • 60601
  • 60602
  • 60603
  • 60604
  • 60605
  • 60606
  • 60607
  • 60608
  • 60610
  • 60611
  • 60612
  • 60613
  • 60614
  • 60616
  • 60618
  • 60622
  • 60624
  • 60625
  • 60626
  • 60630
  • 60631
  • 60634
  • 60639
  • 60640
  • 60641
  • 60642
  • 60645
  • 60647
  • 60651
  • 60654
  • 60657
  • 60659
  • 60660
  • 60661




When will I know my order is ready for pick-up?


We try really hard to have your floral arrangements ready by the pickup time you requested. We'll send you an email letting you know when your bouquet is ready to be picked up!




How will I know my order is out for delivery?


We try our best to deliver on the day and time you specified in your order. We'll send you an email letting you know that the bouquet is out for delivery, and we do our best to give the recipient a call (based on the number you provide us in checkout) before we deliver.




The delivery option isn't showing up for me at checkout! I can only see In-Store Pick up.


We're so sorry! If you're not seeing the option for local delivery, it means the address you're trying to deliver to is outside of our current delivery range.




When do you send out deliveries?


We make deliveries when the shop is open. Currently, we make deliveries on:

  • Tuesday - Friday - 10 AM - 5 PM
  • Saturday - 10 AM - 4 PM
There are exceptions to certain holidays, and we'll be sure to update you as they come up!




Do you make same day deliveries?


We do! We ask that you please place any same-day orders before 2pm CST.





Weddings & Events

What's the best way to get information about your Wedding & Event services?


We're excited that you want to work with us! We have a few questions to ask you before we can clearly give you an answer. Please schedule an appointment with us for any inquiries you may have.




Can I cancel or reschedule an appointment?


Yes, you must call the shop for any cancellations or to reschedule your appointment. We're currently working on a way to manage your appointments online, but until then, give us a call!




We had our consultation - when will I receive a proposal?


So glad we were able to chat with you! We're a small team, so please expect 1-2 week turnaround time for all proposals. We'll be in touch with you once it's ready.




What can I expect from a consultation?


When you're scheduling a consultation with us, you'll be prompted to choose a date and time for the appointment. Once that's set, you'll see a set of preliminary questions about your wedding/event. The questions are all voluntary, but it really helps us out if you can give us as much detail as possible. We know that sometimes you're exploring your options, and don't have all the details flushed out yet, and that's totally fine! Just give us what you can - an estimate is all we really need. Lastly, you'll confirm your appointment! Look out for an email confirmation from us. On the day of the appointment, we'll get to know each other, and talk out more details of your wedding/event. Everything after that is dependent on what we discuss during our appointment.




Does it matter who I set my appointment with?


Nope! We're a mother-daughter duo and work together for all events and weddings, so it doesn't matter who you set your appointment with.